Dr Zane Koetser - Dr Koetser joined us in August to complete her GP training. She will be with us until the end of July 2021.

Dr Lucy Pyle - Dr Pyle is now on maternity leave having given birth to a boy and we look forward to her return to work in September 2020. 

HOW MANY GPs DO WE HAVE? We are often asked how many GPs we have, but the real question should be what is the GP patient ratio? As of July 2019, we have 13,200 patients, 55 GP sessions a week (there are two sessions a day), and each WTE (whole time equivalent) GP has a list of 1,900 patients, which is significantly below the Hampshire average of 2,300 patients. Our aim is to better this ratio and have WTE GPs with 1,850 patients each.

Charlton Hill Surgery Charitable Trust. see link on right hand side of this page for more details.

INFORMATION on 0 to 18 years health. Very useful site

LEARNING DISABILITY FRIENDLY. We have been awarded Learning Disability Friendly status. This means all our staff have completed appropriate training and the clinical services that we provide for patients with Learning Disabilities have been recognised by our commissioners as being of a very high standard.

EAR WAX REMOVAL SERVICE. We are now hosting a private ear wax removal service. To book an appointment click here

Do you want information on local healthcare support services? If so Mid Hampshire Directory of Services is the best place to start.

CQC - Last Inspection 1 November 2017 - Report now published. click here

GET HAMPSHIRE WALKING. An initiative to promote walking locally. For more information click here. And for more information on fitness classes and activities in general click here


registrationEnquiries regarding registration can be made by telephone or in person to Reception. Staff will advise on the procedure to be followed. New patients will be required to come into the surgery and complete the required forms. Registration will only be accepted with valid and current ID including proof of address.

Copies of the registration form can be downloaded here. Please ensure that you use the correct one. You will need to return the form to the practice together with your ID.

Adult Registration Form

Under 16 Registration Form

Newborn Registration Form

Once form is completed please email to or post through letterbox (behind hedge on left hand side of front doors). We do not need to see ID during the Covid-19 period.


The practice area is contractually agreed with West Hampshire Clinical Commissioning Group. Practices can refuse patients onto their lists if the patients address is outside the practice area. Our agreed practice area is the SP11 postcode area (except Wiltshire). Despite being located in SP10, SP10 is not in our agreed practice area.

However, regardless of this, the practice is currently accepting new patients from the SP10 postcode as well as those resident in the SP11 postcode area (except Wiltshire).

Since 1 April 2015 patients have been able to register with any practice regardless of whether they live in the practice area, if the practice will accept such patients. Charlton Hill have decided that we will not accept patients from out of area, with the exception of those patients residing in SP10. This is because of the issues around ensuring that home visiting services and community nursing services are available in the area in which the patient resides, and clinical responsibility falling back to the GP to arrange these services should a scheme local to the patients home not be in place.

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