Dr Zane Koetser - Dr Koetser joined us in August to complete her GP training. She will be with us until the end of July 2021.

Dr Lucy Pyle - Dr Pyle is now on maternity leave having given birth to a boy and we look forward to her return to work in September 2020. 

HOW MANY GPs DO WE HAVE? We are often asked how many GPs we have, but the real question should be what is the GP patient ratio? As of July 2019, we have 13,200 patients, 55 GP sessions a week (there are two sessions a day), and each WTE (whole time equivalent) GP has a list of 1,900 patients, which is significantly below the Hampshire average of 2,300 patients. Our aim is to better this ratio and have WTE GPs with 1,850 patients each.

Charlton Hill Surgery Charitable Trust. see link on right hand side of this page for more details.

INFORMATION on 0 to 18 years health. Very useful site

LEARNING DISABILITY FRIENDLY. We have been awarded Learning Disability Friendly status. This means all our staff have completed appropriate training and the clinical services that we provide for patients with Learning Disabilities have been recognised by our commissioners as being of a very high standard.

EAR WAX REMOVAL SERVICE. We are now hosting a private ear wax removal service. To book an appointment click here

Do you want information on local healthcare support services? If so Mid Hampshire Directory of Services is the best place to start.

CQC - Last Inspection 1 November 2017 - Report now published. click here

GET HAMPSHIRE WALKING. An initiative to promote walking locally. For more information click here. And for more information on fitness classes and activities in general click here

Latest News

Patient Participation Group Meetings - Next Meeting Thursday 15 October 2020

We hold a patient participation group meeting quarterly, at which we discuss improvements and ideas that would make life better for both patients and staff. This meeting is open to all patients. However, it is not a complaints forum but an improvement forum. The 2020 meetings are at 6.30 pm on Thursday 16 January, Thursday 16 April, Thursday 16 July and Thursday 15 October.

MHH GP Access Hubs - Weekend and Evening Appointments available

We are able to offer appointments every evening from 5pm to 8pm and at the weekend for our registered patients.  Appointments are available with a GP, practice nurse or healthcare assistant.  The clinician will have access to your own GP records (with your permission) and will be able to organise blood tests, X-rays and referrals. A copy of the consultation will go back into your medical record.  GP appointments are 15 minutes in length.  Appointments are also available for physiotherapy assessment and MIND mental health counsellors. To book, please call Charlton Hill Surgery during our usual opening hours. 

Please note:  appointments are not available to temporary residents. For more details go to:

Repeat Dispensing

We are collaborating with the NHS Business Services Authority (NHSBSA) who are providing NHS numbers for those patients that maybe suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits of this service.

Ear Wax Removal Service

We are now hosting a private ear wax removal service. To book an appointment click here

Out of Hours Number 111

Cancel Your Appointment by Text

You can now cancel your appointment by text, following the instructions in your text appointment reminder.

Out of Hours Number 111

The out of hours number has been changed to 111. This is the number to call for all medical matters that are not 999.

Try Online Appointment Booking

Twelve percent of all our GP bookings are made online without the need to contact the surgery. Why not give it a go.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
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