Dr Zane Koetser - Dr Koetser joined us in August to complete her GP training. She will be with us until the end of July 2021.

Dr Lucy Pyle - Dr Pyle is now on maternity leave having given birth to a boy and we look forward to her return to work in September 2020. 

HOW MANY GPs DO WE HAVE? We are often asked how many GPs we have, but the real question should be what is the GP patient ratio? As of July 2019, we have 13,200 patients, 55 GP sessions a week (there are two sessions a day), and each WTE (whole time equivalent) GP has a list of 1,900 patients, which is significantly below the Hampshire average of 2,300 patients. Our aim is to better this ratio and have WTE GPs with 1,850 patients each.

Charlton Hill Surgery Charitable Trust. see link on right hand side of this page for more details.

INFORMATION on 0 to 18 years health. Very useful site

LEARNING DISABILITY FRIENDLY. We have been awarded Learning Disability Friendly status. This means all our staff have completed appropriate training and the clinical services that we provide for patients with Learning Disabilities have been recognised by our commissioners as being of a very high standard.

EAR WAX REMOVAL SERVICE. We are now hosting a private ear wax removal service. To book an appointment click here

Do you want information on local healthcare support services? If so Mid Hampshire Directory of Services is the best place to start.

CQC - Last Inspection 1 November 2017 - Report now published. click here

GET HAMPSHIRE WALKING. An initiative to promote walking locally. For more information click here. And for more information on fitness classes and activities in general click here


Provision of services outside surgery hours is the responsibility of Hampshire Primary Care Trust.



When calling, you will be asked to provide your personal details and some basic information about your problem. Please ensure that you have full details of any medication you are taking when you call.

The Out of Hours Service is not designed for the request/ collection of repeat prescriptions.


Is the problem life threatening or a medical emergency?
This includes loss of consciousness, severe chest pain, heavy blood loss, severe head injuries and severe difficulty in breathing. If so call 999 for an ambulance.

Is the problem urgent?
If the problem is urgent and you feel you may need to see a healthcare professional call the Out of Hours Service on: 111. You will speak to a healthcare professional who will assess whether you need to:

  • Treat yourself at home
  • Go to a Primary Care Centre
  • Have a home visit from a healthcare professional

Do you need help and advice?
If you are not sure how urgent the problem is and feel you need expert help and advice call NHS 111. Trained staff will be able to advise you on how to treat yourself at home or refer you to the appropriate service.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website